Privacy Policy

At Flipso ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services at flipbook.so.

1. Information We Collect

We collect information you provide directly, such as your name, email address, and uploaded PDF files. We also automatically collect usage data including browser type, device information, IP address, and interaction patterns with our service.

2. How We Use Your Information

We use your information to provide and improve our flipbook creation service, process payments, send important service updates, respond to support requests, and analyze usage patterns to enhance user experience.

3. Data Storage and Security

Your data is stored securely using Google Cloud Platform and Firebase infrastructure. We implement industry-standard security measures including encryption in transit and at rest. Uploaded PDFs and generated flipbook pages are stored in secure cloud storage.

4. Information Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our platform (e.g., payment processors, cloud hosting), when required by law, or to protect our rights and safety.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze site usage. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can request a copy of your data, ask us to update inaccurate information, or request deletion of your account and associated data by contacting us at support@flipbook.so.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Deleted flipbooks and associated files are removed from our servers within 30 days. Account data is retained for up to 90 days after account deletion.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at support@flipbook.so, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our support page or email us at support@flipbook.so.